Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach Crypto Casinos, what kind of messages we can actually help with, and what to expect once you send one.
How to Reach the Team
Email is the best way to get in touch. Write to us at [email protected] and a real member of our editorial team will read your message — we don't route contact enquiries through automated replies. Please tell us upfront what your message is about (a review query, a correction, a general question) so we can get it to the right person without back-and-forth.
We aim to respond within a few working days. If you're chasing something time-sensitive, say so in your first message, but please understand we're an independent review site, not a casino operator, and we can't act on a customer's behalf with any of the brands listed on this site.
What We Can Help With
- Review and ranking questions — If something about how we scored or described a site such as BetPanda, CoinPoker Casino or another listed operator seems unclear, ask us to explain the reasoning.
- Corrections — Bonus terms, coin support, licensing details and payout speeds all change on operator sites. If you've spotted information on our pages that looks out of date, let us know and we'll look into it.
- Content suggestions — If there's a topic on crypto gambling, wallet setup, or no-KYC verification you'd like us to cover in more depth, we're open to hearing it.
- General site feedback — Anything about how the site reads, navigates, or presents information.
What We Can't Help With
We're a comparison and review site, not a casino, payment processor, or crypto exchange. That means there are some things outside what we can do:
- We can't process deposits, withdrawals, account verification, or bonus disputes — those sit entirely with the operator you're playing at.
- We can't recover funds, resolve locked accounts, or intervene in a dispute between you and a listed site.
- We don't provide legal or tax advice. Gambling and crypto tax rules vary by state and individual circumstance, so for anything specific to your situation, speak with a qualified professional.
If your issue is with a specific operator's support, account, or payout, contact that operator's own customer support team directly — most of the sites we cover, including operators reviewed alongside our non-GamStop UK casino coverage, list their own support channels on-site.
If You Need Support With Gambling
If gambling has stopped feeling like entertainment and started to feel like a problem, we want you to know help is available and reaching out is nothing to be embarrassed about. The National Problem Gambling Helpline — 1-800-GAMBLER — offers confidential support across the US, free of charge. It's worth knowing that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections that state-regulated operators are required to provide, so building in your own limits matters more when playing at these sites.
All content on this site is intended for adults only — 18+ or 21+ depending on the site and your state's rules — and nothing here is written for, or should be accessed by, anyone under the applicable legal age.
A Note on Accuracy
Crypto casino terms, licensing, and bonus structures shift often, and reader feedback genuinely helps us keep pages accurate. If something we've published affected your experience at a listed site, positively or negatively, we'd like to hear about it. We don't accept payment to alter a ranking, and messages don't influence how we've scored any operator — but they do help us catch things that need a second look.
Thanks for taking the time to read this far. We look forward to hearing from you.